Service scope
CurbNudge provides software for routine trash, recycling, yard-waste, bulk-pickup, and limited community service reminders. CurbNudge does not collect waste, set official hauler schedules, provide emergency notification, or act as a government agency.
Customer responsibilities
Customers must provide accurate schedules, use authorized community data, maintain adequate resident consent, honor applicable laws and provider policies, restrict staff access, and review message content before approval.
Acceptable use
Customers may not send unlawful, deceptive, threatening, discriminatory, emergency, high-risk, or general-purpose marketing content. CurbNudge may suspend messaging to protect residents, providers, the platform, or the public.
Plans and billing
CurbNudge offers a guided Founding Community Pilot rather than a standard free trial. The Community Pilot is $49 for the first 30 days and then $49 per month for one community. Payment is due through Stripe before guided onboarding begins. Plan limits apply to communities, verified contacts, SMS segments, and custom announcements. Usage is measured in message segments. No overage charge applies unless CurbNudge separately discloses the rate and the customer accepts it.
Renewal, cancellation, and refunds
Paid subscriptions renew monthly until canceled. Customers can manage payment methods, invoices, and cancellation through the Stripe customer portal. Cancellation takes effect at the end of the current paid period. Fees already paid are non-refundable except where required by law.
Availability and schedules
The service is designed for reliable routine reminders, but delivery timing and carrier acceptance cannot be guaranteed. Customers remain responsible for official schedule communication and should maintain other channels.
Termination and data
Accounts may be canceled under the selected billing terms or suspended for abuse, nonpayment, security risk, or legal requirements. Export and deletion requests are subject to retention obligations.