01
Service scope
CurbNudge provides software for routine trash, recycling, yard-waste, bulk-pickup, and limited community service reminders. CurbNudge does not collect waste, set official hauler schedules, provide emergency notification, or act as a government agency.
02
Customer responsibilities
Customers must provide accurate schedules, use authorized community data, maintain adequate resident consent, honor applicable laws and provider policies, restrict staff access, and review message content before approval.
03
Acceptable use
Customers may not send unlawful, deceptive, threatening, discriminatory, emergency, high-risk, or general-purpose marketing content. CurbNudge may suspend messaging to protect residents, providers, the platform, or the public.
04
Plans and billing
Plan limits apply to communities, verified contacts, SMS segments, and custom announcements. Usage is measured in message segments. Overage charges require a disclosed and accepted account policy.
05
Availability and schedules
The service is designed for reliable routine reminders, but delivery timing and carrier acceptance cannot be guaranteed. Customers remain responsible for official schedule communication and should maintain other channels.
06
Termination and data
Accounts may be canceled under the selected billing terms or suspended for abuse, nonpayment, security risk, or legal requirements. Export and deletion requests are subject to retention obligations.